These terms govern your use of the mbaji platform. Please read them carefully before registering or placing any bets. By creating an account on mbaji, you confirm that you have read, understood, and agreed to everything set out below.
These six points summarise the most important aspects of mbaji's terms. They don't replace the full terms below — please read those too — but they give you a clear picture of the basics.
Mbaji is strictly for adults. You must be at least 18 years old to register an account, make a deposit, or place any bet on the platform. We verify age during registration and reserve the right to request additional documentation at any time.
Each player is permitted to hold exactly one mbaji account. Creating duplicate accounts — whether under the same name, the same device, or the same payment method — is a violation of these terms and will result in account suspension and forfeiture of any associated balance.
Mbaji operates entirely in Bangladeshi Taka. Deposits, bets, winnings, and withdrawals are all processed in BDT. There are no currency conversions applied at any stage, and no hidden fees deducted from your payout beyond what is disclosed in the payment section of these terms.
Any attempt to manipulate game outcomes, exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited. Mbaji uses certified RNG technology and monitors all accounts for irregular activity. Violations result in immediate account closure.
Your mbaji login credentials are your responsibility. Do not share your password with anyone. Mbaji will not be liable for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. Contact support immediately if you suspect your account has been compromised.
Mbaji provides deposit limits, session timers, cooling-off periods, and self-exclusion options to every account holder. These tools are accessible from your account dashboard at any time. Using them is your right, and mbaji will enforce any limits you set without exception.
By accessing the mbaji platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and mbaji. If you do not agree with any part of these terms, you must not use the platform.
These terms apply to all users of mbaji, including registered account holders, visitors browsing the platform without an account, and anyone accessing mbaji through the mobile app or any other interface. Your continued use of mbaji following any update to these terms constitutes acceptance of the revised version.
Important: These terms are written in plain English to make them as clear as possible for mbaji players in Bangladesh. If anything is unclear, please contact our support team before registering or depositing.
To register and use an mbaji account, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:
Mbaji reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of any pending withdrawals until verification is complete.
Providing false information during registration — including misrepresenting your age — is a serious violation of these terms. Any account found to have been registered with false information will be closed immediately and any balance forfeited.
Each individual is permitted to hold one mbaji account only. Registering multiple accounts — whether under the same name, the same mobile number, the same device, or the same payment method — is prohibited. Where duplicate accounts are identified, mbaji will close all associated accounts and may forfeit any balances held across those accounts.
When registering, you must provide accurate and complete information including your full name, mobile number, and date of birth. You are responsible for keeping this information up to date. If your contact details change, you must update your account profile promptly.
Your account login credentials — your mobile number and password — are your responsibility. You must not share them with any other person. Mbaji will treat any action taken using your credentials as having been authorised by you, unless you have notified us of a security breach before that action occurred.
Mbaji accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any balance within it to another person under any circumstances.
Mbaji accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). There is no currency conversion at any stage of the deposit process, and the amount you send is the amount credited to your mbaji wallet, subject to any minimum deposit thresholds that may apply.
Deposits are credited to your mbaji account in real time following confirmation from the payment provider. If a deposit does not appear in your account within a reasonable period after the transaction is confirmed on your end, contact mbaji support with your transaction reference number.
Note: Mbaji does not charge a deposit fee. Any charges applied by your payment provider (bKash, Nagad, or Rocket) are outside mbaji's control and are not reimbursed by the platform.
Withdrawals from your mbaji account are processed to the same payment method used for your most recent deposit, subject to verification requirements. All withdrawals are paid in BDT with no conversion applied.
Verified accounts typically receive withdrawals within minutes. Accounts that have not completed identity verification may experience delays while documentation is reviewed. Mbaji recommends completing verification before requesting your first withdrawal to avoid any hold on your funds.
If your withdrawal has not arrived within the expected timeframe, contact mbaji support with your withdrawal reference number and the mobile number associated with your payment account.
Mbaji may offer bonuses, free bets, cashback offers, and other promotional incentives to registered players from time to time. Each promotion is subject to its own specific terms, which will be published alongside the offer. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms take precedence for that offer only.
General rules that apply to all mbaji bonuses unless stated otherwise:
Tip: Always read the wagering requirements before accepting a bonus. A bonus with a high wagering requirement may not be the right choice depending on how you prefer to play on mbaji.
All games available on mbaji operate using a certified random number generator (RNG). Game outcomes are determined independently of any player history, bet size, account status, or any other variable. The RTP (return to player) percentage for each game is fixed and consistent across all sessions.
Each game on mbaji has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Mbaji will not reverse a bet or refund a loss on the basis that a player was unfamiliar with the game rules.
The following actions are strictly prohibited on mbaji. Engaging in any of these behaviours will result in account suspension, forfeiture of balance, and may be reported to relevant authorities where applicable:
Mbaji monitors all accounts for irregular activity. If your account is flagged for investigation, you may be asked to provide documentation to verify your identity and the source of your funds. Failure to cooperate with an investigation may result in permanent account closure.
Mbaji reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:
Where an account is closed due to a breach of these terms, any balance held in the account may be forfeited. Where an account is closed for any other reason, any verified balance will be returned to the account holder via their registered payment method following completion of any outstanding verification requirements.
You may close your mbaji account at any time by contacting support. Closing your account does not affect any obligations you have already incurred under these terms, including any outstanding wagering requirements attached to bonus funds.
Mbaji is committed to providing a gaming environment that is safe, fair, and enjoyable. We recognise that for some players, gaming can become problematic, and we take our responsibility in that area seriously.
Every mbaji account includes access to the following responsible gaming tools, available from your account dashboard at any time:
If you are concerned about your gaming habits, please visit our Responsible Gaming page or contact our support team directly. We will help you activate any of the above tools immediately.
Mbaji collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your personal data as described in that policy.
In summary, mbaji uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with any applicable legal obligations. We do not sell your personal data to third parties, and we do not use it for purposes unrelated to the operation of your mbaji account.
Mbaji uses industry-standard encryption to protect all account data and transaction records. You have the right to request access to the personal data we hold about you at any time by contacting support at [email protected].
Mbaji provides its platform on an "as available" basis. While we make every effort to ensure the platform is accessible and functioning correctly at all times, we cannot guarantee uninterrupted service and will not be liable for losses resulting from:
To the maximum extent permitted by applicable law, mbaji's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
Mbaji reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, mbaji will notify registered players via the contact details held on their account.
Your continued use of mbaji following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with a change to these terms, you should stop using the platform and contact support to close your account.
We recommend checking this page periodically to stay informed of any updates. The current version of these terms is always the version that applies to your use of mbaji.
If you have any questions about these Terms and Conditions, or if you need help with anything related to your mbaji account, our support team is available 24 hours a day, seven days a week.
You can reach us by email at [email protected] or via the live chat feature available within your account dashboard. Our team can assist in both English and Bengali, and most queries are resolved within a single conversation.
For responsible gaming support, including activating deposit limits, cooling-off periods, or self-exclusion, please visit our Responsible Gaming page or contact support directly. We will action your request immediately.